Frequently Asked Questions

Where do you ship from?

We ship from the Netherlands and USA

Which countries do you ship to?

We ship many of our products worldwide. We ship research chemicals worldwide.

Do you offer tracking worldwide?

Yes. Everywhere that we ship to, we can track a package to.

What packaging do you use?

We use plain bubble mailers as discreet packaging with no reference to research chemicals or Chems Planet on the label. Everything gets sent as a letter.

What payment methods do you accept?

We accept BTC and Online Payment.

I have paid and sent proof of payment but not received a shipping confirmation?

Crypto payments are instant but can take a day to administrate. We will do our best to ship your order as fast as possible. Thank you in advance for your patience!

Haven’t found the answer you’re looking for?

Contact us directly! Email